01256 976751

Water Bills: What will I pay for and how much will it cost?

Water supply for businesses is complex and covers a variety of different elements, depending on the activities on your site.


Most businesses have 4 charges:


  1. Water In (water supply),
  2. Water Out (used water/sewerage),
  3. Surface Drainage
  4. Standing Charge.


Certain industries will be charged for treating trade effluent.


  • Some service charges should be set at reduced rates, or eliminated completely. Water used in production processes and water discharged to soak-aways or river courses may attract discounts.
  • We can review your water bills and site structure to identify potential reductions

Could you be due a refund?

Water Companies do their best to charge only for the services that you use, but it's not unusual find that site details are wrongly recorded.


An analysis of your bills and a site visit may reveal historical billing  errors. Many companies have recovered significant sums from as far back as 6 years ago.



If you have any queries or wish to make an appointment, please contact us:


+44 01252 338777+44 01252 338777



Or use our contact form.

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Touchstone Systems Europe Ltd. trading as Right Water. Registered in England and Wales No: 6919173. VAT Registration No: GB 976 0141 19. Registered Office: 2 Lansdowne Road, Aldershot, Hants GU11 3ER © Right Water/Touchstone Services