Water Companies do their best to charge only for the services that you use and will work hard to make sure they don't overcharge you. Nevertheless, the fact is that billing for water is complex and often relies on outdated information. That is why we offer a detailed Invoice and Site Validation service.
It is not unusual to find instances where levels of overbilling have reached 60%, and when you realise that this relates to historic bills also, there is a distinct possibity that you could be due a refund going back for up to 6 years.
An analysis of your bills and a site visit may reveal a number of incorrect assumptions.
The audit will detail: