Our Bill Validation Team will undertake a detailed analysis of you past and current bills to ensure you only pay for the water you have used and that the supply and meter details are correct.
We verify that your standing charges, water supply and used water tariffs, surface water drainage and trade effluent (when applicable) are all charged at the correct rate.
We will confirm your contract terms and consumption are correct. We will also evaluate whether your consumption matches your site demand. This could provice evidence of possible leaks on your site.
For more information please complete the form below: